Frequently asked questions

Make your purchases through our online store. Browse the product pages by selecting the products you want. Your orders are processed quickly and with secure transactions. See more details on how to place an order on the "Ordering Methods" page«.

After you submit your order, you will receive a confirmation email with your purchase details. If you do not receive the email, please contact our customer service immediately at 2106528303.

If your online order has been completed but the goods have not yet been shipped, you can contact our customer service at 2106528303 and a representative will take care of the cancellation of your order for you. If your order has already been shipped, please follow the procedure described below. on the "Product Returns" page«.

You have the option to add or remove products from your order if it has not yet been shipped. Please contact our customer service at 2106528303 for any modifications you wish.

• Within Attica it takes 1 - 3 working days
• Island destinations and hard-to-reach areas require 3 to 4 business days.

• If your order is placed before 3:00 PM, it will be shipped the same day.
• If your order is placed after 3:00 PM, it will be shipped the next business day.
• If your order was placed over the weekend, it will be shipped from us on Monday. 
• If your order is placed on a holiday, it will be shipped the next business day.
• If the order is a gift and you have selected same-day delivery, that meets the specifications for same-day deliveries and has been placed before 2:00 PM, it leaves us on the same day. If it is placed after 2:00 PM, it cannot be delivered on the same day and it leaves us the next day.

You can find out about the returns policy on the "Product Returns" page.